SCCM 2012 Site Systems Troubleshooting FAQs

This page contains the various categories for the SCCM 2012 Site Systems Troubleshooting FAQs.

Installation

• Why can’t I add a Site Server when running the SCCM 2012 “Add Site System Roles Wizard”?
• Why is the Site System Role I want to install not shown in the “Create Site System Server Wizard” in SCCM 2012?

Configuration

• General
  • Why are my SCCM Clients unable to communicate with a Site System?

Application Catalog Website Point

• Errors
  • “Cannot connect to the application server” error displayed by the SCCM 2012 Application Catalog website
  • “Site Component Manager failed to install component SMS_PORTALWEB_CONTROL_MANAGER on server” error when trying to install SCCM 2012 Application Catalog Website point

• General
  • Why can’t I request or install Applications from the SCCM 2012 Application Catalog Website Point?

Asset Intelligence Synchronization Point

• Errors
  • “Expired credentials/certificate/token. Need to re-provision online account” in the Asset Intelligence pane of the SCCM 2012 Console

Component Server

• Uninstall
  • Why can’t I remove the Component Server Site System Role in SCCM 2012?
  • Why is the Component Server role not removed when I uninstall a SCCM 2012 Site System?

Distribution Point

• Errors
  • “CWmi::Connect() failed to connect to \\<server_name>.com\root\CIMv2. Error = 0x800706BA” in Distmgr.log when updating SCCM Shared DPs
  • “DP upgrade processing thread: No more available threads left to process any more upgrade distribution point notification. Will wait for existing distribution point upgrades.”
  • “Error finding namespace: 0xc1210106” in McsExec.log on SCCM DPs
  • “Windows could not start the Windows Deployment Services Server on Local Computer” on SCCM PXE DP

• General
  • Why does changing the properties of a SCCM 2012 DP on a Windows Server 2012 R2 server disable date and time logging in IIS?
  • Why does the Status on the “Shared Distribution Points” tab show as “Failed to upgrade distribution point” when a SCCM DP upgrade fails?n Point fails?
  • Why if I enable the “Limit to specific maximum transfer rate by hour” DP setting does SCCM 2012 only distribute one Package every 20 minutes?

• Alternate Content Provider
  • Why does the Alternate Content Provider (ACP), send “http://” requests for Content Locations for Applications/ Packages to a SCCM 2012 DP only configured for “https://”?

• Cloud DPs
  • Why does the Status for my SCCM 2012 Cloud-Based DPs show as “Performing Maintenance” indefinitely?

• Multicast
  • “Error finding namespace: 0xc1210106” in mcsexec.log when trying to apply an update to SCCM that updates Multicast

• Pull DP
  • Why does my SCCM 2012 Pull DP crash when trying to download Packages?
  • Why is my SCCM 2012 Pull DP downloading an earlier version of a Package instead of the most recent one?

• PXE
  • Why does every PXE request generate a bunch of files under “C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18” on my SCCM PXE-enabled DPs?
  • Why does WDS stop working if I either enable PXE on a SCCM DP or select the “Deploy this boot image from the PXE-enabled distribution point” option on a Boot Image?
  • Why is the “Apply” button greyed out when I clear the “Enable PXE support for clients” checkbox on the “PXE” tab of a SCCM DP?

• Status
  • How do I reset “Distribution Point Configuration Status”?

Intune Connector

• “ERROR: AcknowledgeMessage Exception: [Microsoft.Management.Services.Common.ServiceTooBusyException: One or more errors occurred” and Intune Connector unable to connect to the Intune service
• “ERROR: SignData failed with exception: [Invalid algorithm specified.~~]” when trying to download Extensions using the Windows Intune Connector
• “ERROR: Unknown message type” in DMPDownloader.log
• “Renewing connector certificate… Failed to call SaveAccountInfo. error = Unknown error” when trying to renew the Microsoft Intune Connector Certificate
• “SQL MESSAGE: spProcessStateReport – Error: Message processing encountered a SQL error 2812 at record 1 for TopicType 4023: “Could not find stored procedure ‘dbo.spProcessMAMStoreApplicationUpdateMessage'”, Line 0 in procedure”” in Statesys.log
• Significant delays in processing commands to block or unblock email access for devices managed by Microsoft Intune after upgrading to ConfigMgr 2012 R2 SP1
• Why are Cloud-based users removed unexpectedly during re-initialisation of the Configuration Data replication group?

Management Point

• Errors
  • “Child process “”\\<FQDN_MANAGEMENT_POINT>\D$\SMS\bin\x64\rolesetup.exe” /install /siteserver:<SITE_SERVER> SMSMP 0″ took too long to execute, and the process (PID = 1275) was orphaned.”
  • “CMPDBConnection::ExecuteSQL(): ICommandText::Execute() failed with 0x80040E37” error when trying to deploy a new Management Point that uses a Database Replica
  • “Finding certificate by issuer chain returned error 80092004” and “Unable to find any Certificate based on Certificate Issuers”  in ClientIDManagerStartup.log
  • “HTTP 500” errors to calling Clients on a Daily basis on Management Points Co-located with Clients
  • “MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 401, Unauthorized”
  • MP incorrectly reports 0 bytes of available disk space in the Console after installing CU1
• Installation
  • Client Notification component (bgbisapi.msi) fails to install with error “bgbisapi.msi exited with return code: 1603”
  • Management Point installation fails with “mp.msi exited with return code: 1603”

Reporting Services Point

• Errors
  • “A newer version of the SMS Reporting Services Point is already installed” when attempting to reinstall a RSP
  • “Failed to set security policy on folder [/path/subfolder]. SMS_SRS_REPORTING_POINT” in srsrp.log
  • “Fatal MSI Error – srsrp.msi could not be installed” when attempting to reinstall a Reporting Services Point
  • “Starting service ‘ReportServer’ Time out has expired and the operation has not been completed” in srssp.log
• Installation
  • Why can’t I install the Reporting Services Point on a server running SQL 2014?
  • Why does the installation of the Reporting Services Point fail on a Site Server running an instance of Microsoft SQL Server I’ve upgraded?

Site Database Server

• Errors
  • “Warning: Could not create file E:\SCCM\inboxes\ccr.box” in smsdbmon.log

SMS Provider

• Errors
  • “The specified server is already a site system for site <SITE_CODE>.”
• Installation
  • Why can’t I install a SP1 CU3 SMS Provider on Windows Server 2012 R2?
  • Why can’t I reinstall the SMS Provider on the same server it was uninstalled from?
• Connections
  • Why does my Console keep connecting to a failed instance of the SMS Provider?
• Uninstall
  • Why can’t I remove the SMS Provider?

Software Update Point

• Why are the “Use a proxy server when synchronizing software updates” and “Use a proxy server when downloading content by using automatic deployment rules” options greyed out when configuring a SCCM 2012 SUP?