This page contains the various categories for the SCCM 2012 Content Management Troubleshooting FAQs.
General
Client Cache
Company Portal
- Errors
- “An error occurred while attempting to load the app details” when trying to install or request an Application via the Company Portal
- “Get SAS on Intune package XXX011D6 Intune Id <{guid}/file_name>” in outgoingcontentmanager.log when trying to install an Application from the SCCM 2012 Company Portal to a device
- “Updating metro app setting with package family ‘Microsoft.CorporateAppCenter_8wekyb3d8bbwe’, URL ‘http://siteserver:80/CMApplicationCatalog’…E_FAIL, HRESULT=80004005Failed to set settings into container ‘PolicySettings\CCMSettings’ of package ‘Microsoft.CorporateAppCenter_8wekyb3d8bbwe’”
- “We can’t connect to the Company Portal right now. Check your data connection and try again later.”
- General
Content Distribution
- Errors
- “CreateFolder failed; 0x8007007b” error when trying to distribute a Driver Package to a Package Share on a Pull-Distribution Point
- “Exception = eeeeffff (EXCEPTION_SMS_FATAL_ERROR)” returned by SMS Executive when processing Packages
- “Failed to extract contents to the content library. 0x80004005Failed to extract package contents from ..\SCCM\INBOXES\DESPOOLR.BOX\RECEIVE\{<Package_id>}.PKG. Error = 16389” in Despooler.log
- “Failed to make a network connection to \\<DP_FQDN>\ADMIN$ (0x35).”
- “Failed to set proxy to bits job for url ‘https:// site.configmgr.com:443/SMS_DP_SMSPKG$/{pkg_id}’. Error 0x87d00215” when Internet-based Clients attempt to download Content from an Internet-facing DP
- “File is in use: E:\SMS_DP$\Content_<content_ID>”
- “IsCacheCopyNeeded returned ‘true’ by {content id}” in Cas.log when trying to deploy content
- “The following pull distribution points that you selected do not have a source distribution point that contains this content. Make sure that you distribute the content to at least one source distribution point for each pull distribution point on the list.”
- “Wait failed while waiting for all DP threads to end. Thread Count = 94, Error = 87” if trying to distribute or update content to more than 100 ConfigMgr 2012 DPs
- General
- Content status stuck and shows “In progress – Waiting for Content”
- Distributed Content doesn’t arrive on the Distribution Point
- Excessive Disk Space usage and Error “No locations or invalid arguments for Pull DP XML generation! Unable to find any source locations for one or more contents under package <Package_ID>, for pull DP <Pull_DP_FQDN>” in Pkgxfermgr.log
- Why after upgrading to ConfigMgr 2012 R2 SP1 and I try to distribute Content to my Pull DPs do I get a false Warning message that the Content is not on the Source DP?
- Why does it take so long to distribute Content from my CAS to my remote DPs?
- Why does my Content report a Status of “Waiting for content” and a Status Type of “In Progress” when the content has in fact been distributed successfully?
- Why does the Content Status of a Package show as “Unknown” on a DP on a ConfigMgr 2007 Secondary Site that’s been updated to ConfigMgr 2012?
- Why doesn’t Content install or upload to a Cloud DP when I create an Application in ConfigMgr 2012 SP2/ R2 SP1 CU1?
- Why don’t Client Content requests fall back from a Protected to an Unprotected DP even if the “Allow fallback source location for content” option is enabled?
- Why is the Distribution of Content Packages delayed?
Content Download
- General
- Linux and UNIX Clients
Content Redistribution
Content Removal
- “Wait failed while waiting for all DP threads to end. Thread Count = 94, Error = 87” in distmgr.log when trying to remove a Package from a DP
- Why does deleting Packages prevent me from performing other Package distribution operations?
Content Validation
Prestaged Content
- “Failed to get a WriteLock” error in Ccmexec.log on Pull DPs when trying to Prestage content
- Why is a Prestaged Package not removed from my DP?
- Why isn’t the Prestaged content file for a Deployment Type created for remote Distribution Points?
Software Distribution
- Errors
- Linux and UNIX Clients