ConfigMgr / SCCM 2007 error ‘Task Sequence: has failed with the error code (0x00000004). For more information, please contact your system administrator or helpdesk operator.’

I am trying to build a machine. It gets as far as installing security updates but then fails with the following error:

Task Sequence Error

Task Sequence: <name> has failed with the error code (0x00000004). For more information, please contact your system administrator or helpdesk operator.

If I look in the smsts.log it shows the following lines:

Create Package Item : Package_for_KB2620704
About to run command: expand "\\<server_name>\smspkgf$\SMSPKG\<package_ID>72eb957-6c3a-410b-8dce-1c8ced7712e0\windows6.1-kb2563894-x64.cab" -F:update.mum "E:\_SMSTaskSequence\ZTIPatches.tmp"
Return code from command = 0
Create Package Item : Package_for_KB2563894
About to run command: expand "\\<server_name>\smspkgf$\SMSPKG\<package_ID>7969b60-d3de-4c88-bd0c-fcdaab354601\windows6.1-kb2559049-x64.cab" -F:update.mum "E:\_SMSTaskSequence\ZTIPatches.tmp"
ZTI Heartbeat: command has been running for 6 minutes (process ID 1500)
ZTI Heartbeat: command has been running for 12 minutes (process ID 1500)
ZTI Heartbeat: command has been running for 18 minutes (process ID 1500)
...

It’s like it’s hanging on a particular update.

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ConfigMgr / SCCM 2007 error ‘Task Sequence: has failed with the error code (0x00000004). For more information, please contact your system administrator or helpdesk operator.’

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