Accessing Web Reports Returns "Server object error 'ASP 0178 : 80070005'"

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Contributed By: Cliff Hobbs [MVP SMS]
The following error is typically generated when the OS on the Reporting Point is upgraded to Windows 2003 SP1 and the DCOM permissions haven't be modified:

Server object error 'ASP 0178 : 80070005'
Server.CreateObject Access Error
/SMSReporting_<site_code>/ReportsNav.asp, line 1055
The call to Server.CreateObject failed while checking permissions. Access is denied to this object.

In Windows 2003 SP1 the DCOM permissions are locked down a lot tighter. The main problem with this though is that it breaks any Reporting Points or Server Locator Points running on the upgraded server.  As a result, when a user tries to access Web Reports from their browser they see this error in the left hand pane of Web Reports instead of the standard:

  • Reports
  • Dashboards
  • Computer Details...

To resolve this issue on a server hosting a Reporting Point that has been upgraded to Windows 2003 SP1:

  1. From the "Start" menu click "Run" and type "Dcomcnfg.exe".
  2. Navigate to "Console root | Component Services | Computers | My Computer | DCOM Config".
  3. Right-click "SMS_REPORTING_POINT" and select "Properties".
  4. Click the "Security" tab.
  5. Select "Customize" under "Launch and Activation Permissions".
  6. Click "Edit…"
  7. Add the local "SMS Reporting Users" group.
  8. Deselect "Allow" for "Local Launch".
  9. Click "Allow" for "Local Activation".
  10. Click "OK".
  11. Click "OK".

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