FAQShop.com : Heartbeat Timestamp Can’t Be Retrieved And Other Errors During Client Push

Heartbeat Timestamp Can’t Be Retrieved And Other Errors During Client Push

I've been having the same problem as described in Client Push Doesn’t Appear To Work, and I've checked the ccm.log for errors. The service account is able to connect to the \\machine_name\admin$ share, but I then get errors that the heartbeat timestamp can't be retrieved, the sites list can't be retrieved, and eventually that the CCM Client bootstrap component failed to install. At that point it puts the request back into the retry queue.

Any thoughts?

Contributed By: Wally Mead [MS]
The statements regarding not finding stuff are fine, just checks to see if the computer is already an SMS client. You should then check the target computer to see if it created the '%windir%\System32\Ccmsetup' folder, and if so, check the 'Ccmsetup.log' for errors.

If you can't start the bootstrap, I'd guess some sort of permissions issue.

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