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SMS 2.0 SP2 Installation on W2K native mode server failure fix

I've noticed the "SMS_Executive" service is missing and the "SMS_Server_Bootstrap" service hangs when I try to install SMS 2.0 SP2 on some of my Windows 2000 machines running in native mode. If I bring up Task Manager I sometimes see "cmd.exe" and "regedit.exe" in the Process list.

Using Regedit find the profile that references the "SMSService" profile in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList".

Once you've identified the profile, go to "HKEY_USERS" and locate the "profile\Environment".

You should see "TEMP" and "TMP" set to something like "%USERPROFILE%\Local Settings\Temp" and even though the directory exists, command files "climsgs.cmd", "provmsgs.cmd", and "srvmsgs.cmd" located in "%SystemRoot%\system32\smsmsgs" fail to store the .reg files they create there.

Change "TEMP" and "TMP" to something like "C:\TEMP" and the command files will now run to completion. Stop the "SMS_SITE_COMPONENT_MANAGER" service, then "Regedit", and if necessary "SMS_SERVER_BOOTSTRAP". Then restart "SMS_SITE_COMPONENT_MANAGER".