Can anyone
explain why in Offline mode, license metering generates 9192 errors (an
unknown application error has occurred), at random for certain clients, why
this results in a storm, and why this is not handled by the Software
Metering server?
Why can I not compare the log files in readable format so I can see why it
does NOT process these files?
From the microsoft.public.sms.swmeter newsgroup
Those errors indicate corrupt offline logs. You need to check and see if
you’re getting a build-up of Offline logs on the Software Metering server in
the 'swmtr\inboxes\offline'
directory. If you are, then check to see whether you have Metered Products
that have the option 'Multiple
instances count as one' selected. If
you do, this is a bug and Microsoft have a hotfix.
Alternatively, try to discover if the bad offline logs are coming from one
or a few clients. If so, re-install the Software Metering client agent on
those machines. The client GUID is in the offline log name.
And as always, check the size of the 'NONLIC'
table. If it is greater than 100,000 rows, you maybe experiencing remodbc
problems with opening that table.
In this particular case duplicate names in the ignore table owned by the
Parent site were the cause.
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