SMS 2.0 Clients Not Getting Advertisements After Being Built

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After installing my SMS 2.0 SP4 agents on a newly built XP Pro box I don't see my advertisements for hours and get a "there are no advertised programs to run or schedule" message when using Control Panel/Advertised Programs. Any ideas?

I use the default "All Systems" collection and it's a static list of all SMS agent PC names.

I've only tried varying the Advertised Programs agent (via the server) refresh interval from 15 minutes to 8 hours and still have to wait hours to get advertisements on new client installs.

I want some way on the newly installed client to manually "force" an immediate presentation of all advertised programs on the client so I can start installing software.

Contributed By: John Griffin [updated 06/05/04]
I read this post after having a similar issue with @ 30 clients in a 3,500 client hierarchy. The offending clients were spread throughout the Enterprise. What I believe should happen when a client is added to a Collection, is the .lkp file should be updated to reflect the Collection member, but for some reason it was not happening fast enough.

To "force" an update we opened the Advertisement properties typed some garbage into the Comment field and then deleted it. This activated the "Apply" button. Once we clicked Apply and OK, the lkp file was changed within minutes and the clients received their Advertisements.

Contributed By: Wally Mead [MS]
The way to force a client to check for new advertisements is in the Control Panel, start Advertised Programs Monitor. Then on the View menu, click Refresh. This forces the client to check for new advertisements.

If that doesn't work, then it may very well be that Offer Manager hasn't attempted to create the appropriate files clients need for detecting advertisements. You can check the offermgr.log file on the site server. When an advertisement is created, it will list each client to receive the advertisement in the log.

Offer Manager will not create the necessary files until the package has completed distribution to the distribution points. So, for very large programs, such as Office, that could take some time, depending on your package source configuration.

Contributed By: Rod Trent [MVP SMS]
Here's an "APM Kicker" utility:

http://www.myitforum.com/articles/1/view.asp?id=2310

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