I have set up
SMS a few months ago with the Software Inventory Client Agent set to Enable
software inventory on clients and to run once a week. However, looking at
the last software scan shows me that it has not been running on any of the
clients for some time. I've changed the schedule to run every hour but still
it hasn't scanned any more clients.
Does anyone know what could be causing this?
Contributed By:
Wally Mead [MS]
Try manually forcing the inventory process to see if it works at all.
To force an inventory cycle from the client, start "Systems
Management" in Control Panel, then
click the "Components"
tab. Select the inventory agent you want (Hardware or Software), then click
"Start Component".
A message will appear indicating it will take a few minutes.
In the same program, on the "Sites"
tab, you can see the last time your client communicated with a CAP for its
installed site. Hopefully that was recently, but sounds like it hasn't been.
When you change a site setting, it is not updated on clients immediately.
Clients don't retrieve updated site settings until either the system is
restarted, or you force an update with the "Update
Configuration" button on the "Sites"
tab of the Systems Management program in Control Panel, or every 23 hours
(automatic update).
For the logs, you'd view "%systemroot%\ms\sms\logs".
Software inventory would be in the "sinv32.log"
file. For client updates, you'd look at "ccim32.log".
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