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Clicking this button will start a Remote Control session on the machine |
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Clicking this button will reboot the machine. You may be required to
confirm the reboot request before the machine is rebooted if Remote Tools
has been configured this way.
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Clicking this button establishes a Chat session with the machine. A split
screen is displayed which allows you to have a conversation with someone
logged in and sitting in front of the machine in question.
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Clicking this button loads the File Transfer agent. This displays a split
screen that allows files or directories to be accessed and managed on both
the local system and the remote machine. Using this facility you could for
example copy a ‘good’ copy of an 'AUTOEXEC.BAT'
file onto a user’s machine where their local file has been tinkered with.
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This
button allows you to run a program on the remote machine without actually
being logged onto the machine in question. All you need to do is enter the
full path for example typing
C:\WINNT\system32\calc.exe will load
Windows Calculator on the remote machine.
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Clicking this button tests connectivity between the local machine and the
remote machine by doing a sort of ping
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Once you’ve started a Remote Control session
(by clicking on the
 button
from the Remote Tools window), a new window appears of the remote machine’s
desktop with a moving yellow and black border. This new window has the
following icons:
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Clicking this button activates the remote machine’s “Start” menu
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Clicking this button sends the 'ALT+TAB'
key sequence to allow you to switch between active applications running on
the remote machine
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Clicking this button sends the 'CTRL+ALT+DEL'
key sequence to the remote machine. Use this button to both login and
logoff of the remote machine. DON’T be tempted to use the Start Menu to
logoff of the machine as it might not work correctly and still leave you
logged into the remote machine.
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Clicking this button allows you to send ALT key sequences to the remote
machine such as 'ALT+F4'
to close a window. This button is a toggle - clicking it once enables this
feature – the red dot on this button changes to green and a brief message “System
Key Pass-Through: On” is displayed;
clicking the button again changes the dot back to red and the message “System
Key Pass-Through: Off” is briefly
displayed on the screen.
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Clicking this button displays a thumb nail of the screen. Clicking an area
within the thumbnail changes the active viewing area to the area you
clicked. This saves using the scroll bars to move around the screen.
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