| I'm getting
this error in my 'ccim32.log' file on my clients. Two possible solutions to this:
- This sounds like your CAPs have not updated properly to
the SP2 files - this update may take a good 24 hours depending on the number of
CAPs and your SMS hierarchy. If this error persists, try deleting the contents
of the CAP folder/share - NOT the folder/share itself. This will force InBox
Manager to rebuild the CAP.
- Microsoft Knowledge Base Article
246331
'SMS: CRC Checking and Installation of Client-Side Hotfixes' gives you some
insight into this problem. This problem has been seen on SP2. Verify the
client files are in fact build '1493'.
Compare them against the server, the CAP, and LP. I learned that the CRC is
calculated by the SMS Executive using the client files and stores the CRC in
memory. It compares the CRC to the registry, and two files, 'clibase.cfg'
and 'cli_inst.cfg'.
The 'cli_inst.cfg'
is located in three places on the site server:
'\SMS\inboxes\clidata.src',
'\cap\clidata.box'
and '\smslogon\sites\sitecode'.
The 'clibase.cfg'
lives at: '\cap\clidata.box'
and '\SMS\inboxes\clidata.src'.
What we did was to rename the 'cli_inst.cfg'
file and let SMS build them back. In doing so, this recreated the files and
the CRC's now matched what was in memory. This resolved my problem. I had to
escalate to Microsoft and the Engineer I worked with is going to turn it in as
a bug. Apparently, the 'cli*'
files should be updated, but they are not getting the CRC updates.
Verify your client files are at SP2 first or this
will not work.
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