ConfigMgr 2007 Troubleshooting: Service Pack 1
 

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This page details Troubleshooting FAQs relating to ConfigMgr 2007 SP1. If you wish to see anything added to this page please feel free to email me the details.

SMS Executive crashes after installing SP1

Contributed By: Cliff Hobbs [MVP ConfigMgr/ SMS]
 If you've already upgraded a ConfigMgr Site with a PXE Service Point running Windows AIK 1.0 to SP1 you might experience problems with the SMS Executive service crashing.

If you are experiencing this issue you should follows the instructions in the "Configuration Manager 2007 SP1 Setup May Cause Unexpected Restarts" section of the following blog post:

http://blogs.technet.com/wemd_ua_-_sms_writing_team/archive/2008/07/22/upgrading-the-windows-aik-for-configuration-manager-2007-sp1.aspx

IMPORTANT: The information contained in the link above is currently NOT available on the ConfigMgr Documentation Library and won't be until the R2 documentation is released.
 

Uninstall the Windows Automated Installation Kit (AIK) version 1.0 PRIOR to applying ConfigMgr SP1

Contributed By: Cliff Hobbs [MVP ConfigMgr/ SMS]
 Microsoft are aware of an issue where if you try to install ConfigMgr SP1 on the server hosting your SMS Provider without uninstalling the Windows Automated Installation Kit (AIK) version 1.0 first you may experience issues. As part of the SP1 upgrade Windows AIK 1.1 is installed to provide support for any Operating System Deployment (OSD), Windows Image (WIM) images created with SP1.

If you don't uninstall Windows AIK 1.0 and there is Pre-Boot Execution Environment (PXE), Service Point Site System in the Site running the Windows Deployment Services (WDS) Server service you might:
  1. Have to reboot the server once the upgrade has completed (to allow the wimgapi.dll to be upgraded).

  2. Experience the SMS Executive service crashing.
If the Site you are upgrading does NOT have a PXE Service Point then you're fine.

For the latest information please see:

http://blogs.technet.com/wemd_ua_-_sms_writing_team/archive/2008/07/22/upgrading-the-windows-aik-for-configuration-manager-2007-sp1.aspx

IMPORTANT: The information contained in the link above is currently NOT available on the ConfigMgr Documentation Library and won't be until the R2 documentation is released.
 
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