About this Site

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This page tells you all about the site, it's purpose, how you can help, the usual Legal stuff and a bit about the owner Cliff Hobbs.


Purpose of this Site

How many times have you had a question regarding an aspect of Systems Management and struggled to find the answer?

Well the purpose of this site is to help ease this struggle and provide a "one-stop-shop" for Systems Management questions, answers, and utilities by housing everything under one roof.

The prime goal of this site is to help people use Systems Management technology to make their lives easier - not for technology to control their lives which is reflected in this site's mission statement "Ensuring you get the best of IT".

The site is and will continue to be composed of information from various sources including personal experience, newsgroups, and perhaps most importantly YOU.

Wherever possible a list of contributors is included for each article. Where this list is not included it should not be assumed that the author is trying to claim credit for somebody else's work.

The site is best viewed at a resolution of 1024 x 768.  If you have any problems using it at other resolutions please email
Cliff.
 

How you can Help

If you have a hint, tip, utility, question, or anything else you would like to share for everyone's benefit and have the opportunity to see your name in lights then please email Cliff

We endeavour to answer emails as quickly as possible, but please bear in mind that this site is run in the authors spare time.

Our ultimate goal is to be able to run the site fulltime, but in order to do this the site needs sponsorship to pay the bills.  If you, your company, or anyone else you know would be interested in sponsoring the site please feel free to
email Cliff so we can have an informal chat.

You can also help us by donating any amount of money through the PayPal 'Donate' buttons for your chosen currency below.  Even £1/ $1 can make a difference.
 
Donate is US Dollars ($)
Donate in Pounds Sterling (£)

We've chosen PayPal as it's simple, easy, and secure.  If you don't have a PayPal account and would like to send us a donation or if you have any donation related questions then please feel free to email Cliff.

Please do not feel obliged or awkward about making a donation, but if you've found anything on the site useful and would like to say 'thank you' then you have the facility.

Other ways you can help are by buying books featured in the Bookstore and using the links on the Help Support Us page.
 

Legal Stuff

Efforts are made to verify the information posted on this site, but please read the disclaimer below BEFORE using any of the information published on this site.

By using any of the information published on this site you are deemed to have read and agreed to the Disclaimer below.

Disclaimer:  We hope the information on this site is valuable to you.

INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Information on this web site may contain technical inaccuracies or typographical errors.  Information may be changed or updated without notice.  We may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

The author does not want to receive confidential or proprietary information from you through our web site or via email. Please note that any information or material sent to us will be deemed NOT to be confidential. By sending us any information or material, you grant us an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that we are free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

We make no representations whatsoever about any other web site which you may access through this one. When you access another web site via this site, please understand that it is independent from us, and that we have no control over the content on that web site.  In addition, a link to another web site does not mean that we endorse or accept any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

IN NO EVENT WILL WE BE LIABLE TO ANY PARTY OR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In addition, as information is reproduced from the Microsoft Public Newsgroups with the kind permission of Microsoft, it should be noted that posts by Microsoft employees are provided "AS IS" with no warranties, and confers no rights.

Use of included script samples from such posts is subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

By using this website and any of the material published on it you are agreeing to the above disclaimer.

All brand and product names are trademarks or registered trademarks of their respective companies.

All copyrights are acknowledged, and any material reproduced on the site that is covered by copyright is reproduced by kind permission of the respective copyright owner.
 

The Faces Behind the FAQs

In case you're wondering who the folks are "behind the scenes" here are brief bios and photos of the people that make FAQShop what it is.
 

Andy Dominey, MVP OpsMgr

Andy Dominey

Andy Dominey is a Microsoft MVP and currently works in the UK as a MOM/infrastructure consultant. He has been responsible for the IT systems of many large-scale customers including the British Army and a company supplying mobile phone services to major UK mobile operators. Andy currently contributes MOM solutions to the Microsoft MOM community.

He has been in the IT industry for about eight and a half years. He started out as a field service and support engineer, and then worked his way up to systems administrator responsible for MOM, AD, Exchange, web hosting, and SAN and clustering for an Exchange hosting provider based in the UK.

You can contact Andy using this email address.

Cliff Hobbs, MVP ConfigMgr/ SMS

The Face Behind the FAQs


     
 
 

Cliff Hobbs is a UK-based systems management consultant who specialises in the various systems management tools covered by this site such as Microsoft System Center Configuration Manager (ConfigMgr) and Systems Management Server (SMS).

Having grown up with the PC from the days of the IBM AT and PC-DOS 3.3 and working with SMS since 1998 Cliff has gained extensive experience of designing, deploying, and supporting large enterprise-wide systems management solutions on behalf of many Government and Public companies across multiple industry sectors:

 
Abbey National

In recognition of his contribution to the Systems Management community Microsoft awarded Cliff the Most Valuable Professional (MVP) award for SMS in January 2004 which has been re-awarded in all subsequent years.

The prime goal of this site is to help people use Systems Management technology to make their lives easier - not for technology to control their lives which is reflected in this site's mission statement:

'Ensuring you get the best of IT'.

Feel free to email Cliff at anytime.

David Allen, MVP OpsMgr

David Allen has been working in IT since 2001 for companies such as Computacenter and Getronics. He started out as a first line support analyst supporting heterogeneous networks but rapidly worked his way up the ranks expanding his knowledge as he went to include areas such as system builds, deployments, networking, and security to name a few.

In 2008 he decided to concentrate on the monitoring and management of large enterprise networks using Microsoft's System Center Operations Manager (OpsMgr) 2007 of which he has extensive knowledge. As testament to this the Windows Management User Group (WMUG), invited David to join their ranks as a Community Leader where David has been invaluable in helping to bolster the OpsMgr skills to the benefit of the group and it's members.

David has now moved into an OpsMgr 2007 consultancy role to do what he likes most - working with OpsMgr and sharing his knowledge and experiences with the community.

You can contact David using this email address.

Stuart Renes, MVP OpsMgr

Stuart Renes is a Senior IT specialist for a large Fortune 500 company that manages more than 65,000 servers, 3 million desktops and 10.2 petabytes of storage around the world.

He has a degree in Electrical Engineering and has spent the last 30 years working in various Information Technology roles. He has participated in Microsoft Beta programs since 1993 starting with the beta release of Windows NT 3.1. Stuart was a member of the Microsoft Joint Development program for Windows Server 2003 as well as the Technology Adoption Program for MOM 2005.

Links to Us

To us we're only doing our job if others get to know about us. Submitting a web site to search engines such as Goggle is one thing, but to us a real indication of success is getting mentioned elsewhere and having other links to us.

So here you'll find links to publications or other websites that have reviews/ links to FAQShop:

What You Think of Us

We're always keen to get your feedback on the site (be it good, bad or otherwise).  Check out the What You Think About Us page to see what folks think about the site...
 

Acknowledgements

There are a number of people without whose help this site would not be possible:

  • Leslie Craw of Ephibian.com and Stephen Hochstetler of IBM/Tivoli for allowing me to publish the Tivoli-related information
     
  • Rod Trent of myITforum.com for allowing me to post links to various articles on his site and for being my mentor and helping me turn the idea into reality
     
  • Jordan Whiley of The High Bridge Design Group for helping me with web publishing problems and queries and for making this site a better place
     
  • The various other technical sites and webmasters that allow me to both link to and reproduce their information on this site
     
  • To all of the people that subscribe to the various email lists used as the source of information for the site, for those individuals agreeing for their information to be reproduced on the site, and to everyone that is willing to share their time and knowledge with others like me to make a lot of people's lives easier
     
  • Last and by no means least my wife Dawn without whose help and support this site would remain a dream

Privacy Statement

We take your Privacy seriously and have developed a Privacy Policy that you can view here.
 

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