“ERROR: Failed to copy <drive>:\SMSSETUP\tools\CMTrace.exe to <drive>:\program files\microsoft system center 2012 r2\configuration manager\tools\cmtrace.exe, Win32 error = 5″ when upgrading R2 to 1511

I am trying to upgrade from SCCM 2012 R2 to ConfigMgr 1511 but the upgrade is failing.

If I look in C:\ConfigMgrSetup.log I see the following error:

ERROR: Failed to copy <drive>:\SMSSETUP\tools\CMTrace.exe to <drive>:\program files\microsoft system center 2012 r2\configuration manager\tools\cmtrace.exe, Win32 error = 5

ANSWER

This is because the upgrade process is trying to copy a new version of CMTrace to the ConfigMgr installation directory which it can’t as you’ve got the CMTrace open.

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