SCCM 2012 Applications & Packages Troubleshooting FAQs

This page contains the various categories for the SCCM 2012 Applications & Packages Troubleshooting FAQs.

Applications

• “Error: The target file “C:\Export\A_files\Content_XXXXXXXXXXXX\F2″ is a directory, not a file” when running the SCCM 2012 Export Application Wizard
• “In-line script returned error output: Attempting to perform the InitializeDefaultDrives operation on the ‘FileSystem’ provider failed” on Windows 8
• “The DELETE statement conflicted with the REFERENCE constraint “CI_CurrentRuleDetail_CIID_FK” Error in Objreplmgr.log after deleting a previously deployed Application
• Unable to create a valid link in the Windows Phone App Package Browser
• Application whose requirements contain Service Pack 1 or specific values fails its Application Model evaluation and shows as “Requirements not met” in Software Center
• Why are all my Deployed Applications removed when I upgrade from Windows 8.1 Preview to General Availability on a Windows-RT Device?
• Why aren’t User targeted applications being delivered to One User?
• Why can’t I add/ deploy Windows Phone Apps to Allowed/ Blocked Apps lists in ConfigMgr 2012?
• Why can’t I create a new Application after moving my Site Database to a new drive?
• Why can’t I install an Application larger than 4GB on a Mac Client?
• Why can’t I select a Primary Device for a User-based Pre-Deployment?
• Why can’t my Windows Phone 8.1 users enrol or install applications on a previously enrolled and retired device?
• Why don’t I see “Mac OS X 10.9”  in the list of available Operating Systems when creating a Requirement Rule?
• Why don’t Multiple Applications in a dependency chain install after the ConfigMgr 2012 Client begins a computer restart?
• Why is a deleted Application still showing on the “Supersedence” tab?
• Why is my User targeted Application not being installed?
• Why is the Status of an Application trying to Supersede an Application marked as “Not Removable” on a Mobile Device show as “In Progress”?

Packages

• “Allow clients to use a fallback source location for content” option missing from the “Distribution Points” tab of the Package Properties
• “The SMS Provider reported an error” when trying to add a new DP to a Package containing multiple existing DPs
• Why aren’t changes to Permissions on Content being picked up?
• Why aren’t the operating system requirements automatically selected when I add a Microsoft App-v 4.x Application for Windows 8/ 8.1 as a Package in the ConfigMgr 2012 Console?
• Why does the ConfigMgr Client on Linux/ UNIX always execute a full Policy request at Program initialisation?
• Why is the Command Line for my Package truncated when I used the “Create Package from Definition Wizard”?

Deployment Types

• “There is already another application being installed. The current install for DT “<MSI_Package_Name> – Windows Installer”, Revision*, will be aborted.”
• Why are changes to Deployment Types deployed unexpectedly and why can’t I roll these back?
• Why can’t I access the new Deployment Types introduced in SP1?
• Why is old Source Content remaining in the Client Cache after I changed the Source in the Deployment Type?
• Why isn’t content sent to a Child Site when I add/ change a Deployment Type?

Deployments

• “CDownloadPayloadInfo::AddDependantCI – VersionInfo not available for ModelName” error in “CIDownloader.log”
• “DCM::LanternUtils::ScopeAndBindPolicies – Failed to start enactment (0x80041010)” and Application Evaluation doesn’t work for all Application Deployments
• Why do I see unexpected Deployment States for my Simulated Deployment?
• Why does a Deployment created at a Child Primary Site which is then deleted from the Central Administration Site still remain active on the Child Primary Site?

Policy

• Why does Policy processing take over an hour when I try to make Policy changes?

Application Catalog

• Errors
  • “Cannot connect to the application server” when trying to access the Application Catalog
  • “Server Error in ‘/CMApplicationCatalog’ Application” when trying to access the Application Catalog
• General
  • Why do I get a blank screen when I press “F5” to Refresh the Application Catalog?
  • Why doesn’t the Application Catalog website work after I’ve uninstalled and reinstalled the Application Catalog web service point?
  • Why don’t I see Software Updates and Task Sequences in the Application Catalog?

Software Center

• “Software Center cannot be loaded. There is a problem loading the required components for Software Center.”
• “Software Center cannot get the current status for some of the software”
• “The Website encountered a problem trying to complete your most recent action”
• “There is a problem showing the current status” when trying to start Software Center
• Why does the “Available After” date for Applications show as “1998” in Software Center?
• Why don’t Programs and Task Sequences that can run independently of assignment and have mandatory assignments honour the Business Hours settings?
• Why if I remove a Computer from a Collection for an Application does the Application still show in Software Center?
• Why is the “Uninstall” button unavailable in Software Center for Applications?

User Device Affinity

• Why are all the Policies assigned to a device used by multiple users removed when I remove a User who was using the device as their Primary device?
• Why when I view the Primary Device associated with a User do I see other devices that have the same name, even though they’re associated with a different user?